The forecast for VoIP call minutes in the UK shows a yearly decline from 2024 through to 2028. The usage is projected to decrease from 240 minutes in 2024 to 213 minutes by the end of 2028, translating to a consistent year-on-year decline. As for the Compound Annual Growth Rate (CAGR) over these five years, it reflects a steady contraction in usage. For context, VoIP call minutes stood at 247 minutes recorded in 2023.
Future trends to watch for:
- Increasing adoption and innovation in 5G technology could influence VoIP usage.
- Shifts in work-from-home practices might impact VoIP demand.
- Security and privacy concerns may affect user preferences and adoption rates.
