Employment in the retail sale via mail order houses or the internet sector in Portugal has shown consistent growth from 2013 to 2023. In 2023, employment stood at 2.54 thousand full-time equivalents. Since 2013, there has been a steady increase with year-on-year growth rates reaching up to 20.06% in 2018. Though the rate of increase has slowed in recent years, employment still grew by 3.79% year-on-year in 2023. The 5-year compound annual growth rate (CAGR) reveals an average yearly increase of 3.32%, indicating a deceleration compared to previous periods.

Looking forward, forecasted data suggests continued growth, albeit at a steadier pace. The forecast 5-year CAGR of 2.51% for the period leading up to 2028 points to a gradual increase in employment, cumulatively growing by 13.2% from 2023 to 2028.

Future trends to watch for include:

Impact of technological advancements on job creation and automation in the sector.
Potential market saturation and its effects on employment growth rates.
Economic factors and consumer behavior shifts influencing online retail demand.
Policies and regulations impacting e-commerce operations and workforce requirements.