The number of employees in the retail sale via mail order houses or via internet sector in Italy stood at 17.87 thousand in 2023. Over the last decade, this sector has experienced notable fluctuations. Between 2013 and 2017, the year-on-year variation showed significant growth, peaking in 2017 with a 29.64% increase. From 2018 to 2020, the sector saw periods of decline and recovery, with a notable drop of 8.71% in 2020. The previous two years observed steady growth with year-on-year variations of 4.85% in 2022 and 4.58% in 2023. The compound average growth rate (CAGR) for the past five years has been 5.49%.
Future trends to watch for include technological advancements in logistics and fulfillment, the growing popularity of e-commerce among various demographic groups, and potential regulatory changes impacting the sector. Additionally, ongoing economic conditions and consumer behavior shifts will play crucial roles in shaping the employment landscape in this industry.