Between 2013 and 2019, the number of employees in the travel agency and tour operator sector in Austria showed modest fluctuations, staying relatively stable between 12.76 thousand and 13.06 thousand. In 2020, there was a significant drop of 10.49%, largely attributed to the impact of the COVID-19 pandemic, and this decline continued through 2021 with a decrease of 14.37%. Although there was a slight recovery in 2022 and 2023, the numbers remained below pre-pandemic levels. As of 2023, the sector employed 10.16 thousand people. The Compound Annual Growth Rate (CAGR) from 2018 to 2023 is -4.75%.
For the coming years, a continued decline is projected, with the number of employees expected to decrease gradually to 9.82 thousand by 2028. The forecasted CAGR for 2024-2028 is -0.48%, indicating a slow decrease in employment.
Future trends to watch for:
- The potential impact of technological advancements in automated booking systems.
- Shifts in consumer behavior towards more sustainable and personalized travel experiences.
- Economic recovery and its impact on travel and tourism demand.
- Policy changes and investment in the tourism sector that could influence employment trends.
